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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Ripberger

April 11, 2024

5  out of  5 rating by John Ripberger
"The agent was very knowledgeable and helped me a lot. Very friendly."
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Larry Stephens

April 10, 2024

5  out of  5 rating by Larry Stephens
"Called Tiffany at State Farm she gave me great quotes on home,motorcycle and auto insurance also Friendly advise and saved me over $2,000 a year. Thanks so much for all the help!"
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James Jones

April 9, 2024

5  out of  5 rating by James Jones
"Worked with me on every aspect of my new claim and helped me understand the process of everything."
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April 2, 2024

5  out of  5 rating by GLENN HEILMAN
"Good place for your insurance needs!"
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Ian Specht

April 1, 2024

5  out of  5 rating by Ian Specht
"Very friendly and helpful! They answered all of my questions perfectly and explained everything very well! I highly recommend Sue Neal state farm!"
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Venus Orleck

March 27, 2024

5  out of  5 rating by Venus Orleck
"I was shopping for a new insurance and I called State Farm. I talked to Lisa. And she is nice to talk to. She is very friendly and did a wonderful job explaining everything to me. She made sure that I understood everything She was very very helpful and I would highly recommend her. The transition from my old insurance to State Farm went very well and easy and smoothly. Thanks Lisa"
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Logan Kingsley

March 25, 2024

5  out of  5 rating by Logan Kingsley
"Very friendly and helpful! With good rates as well"
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Megan Kingsley

March 25, 2024

5  out of  5 rating by Megan Kingsley
"We just moved here from OH and had a few people refer us. Great customer service and great rates! Very happy!"
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Lisa Stephenson

March 20, 2024

5  out of  5 rating by Lisa Stephenson
"Lisa was fantastic to work with!! Thanks😊"
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Sarah Pruess

March 19, 2024

5  out of  5 rating by Sarah Pruess
"This office has made everything so easy for me! I highly recommend them for anyone in the area."
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Sharon Frasure

March 15, 2024

5  out of  5 rating by Sharon Frasure
"Very informative and helpful, Lisa was fantastic,"
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Tony Fiore

March 15, 2024

5  out of  5 rating by Tony Fiore
"Switching out to our new cars were seamless.... Jake never showed up!"
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Kenny Wagner

March 13, 2024

5  out of  5 rating by Kenny Wagner
"Have been a policyholder for over five years, and I always get quick feedback and great service."
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Nancy Collins

March 12, 2024

5  out of  5 rating by Nancy Collins
"Excellent service. Very knowledgeable, patient and thorough. Highly recommend."
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Ron Estep

March 6, 2024

5  out of  5 rating by Ron Estep
"Great company"
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Cole Fausz

March 5, 2024

5  out of  5 rating by Cole Fausz
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Kristin Quinn

March 4, 2024

5  out of  5 rating by Kristin Quinn
"Tiffany, one of the licensed agents at Sue's office was super friendly and nonjudgmental even made me laugh.. I may stop in to make my car insurance payment every now and then just to say hello! ...All besides giving me an awesome insurance quote!!!"
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chris hisle

March 4, 2024

5  out of  5 rating by chris hisle
"Everything I come in they help me with everything I need"
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Dan Glick

March 4, 2024

5  out of  5 rating by Dan Glick
"Had a great experience switching my homeowners and auto policies to State Farm. Very good pricing and professional interaction. Lisa Pulaski was the best!"
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Angie Turner

February 29, 2024

5  out of  5 rating by Angie Turner
"This agent is the first I have created a personal relationship with and I am so happy to have made that change. No more trying to get through phone prompts or reaching reps I can't communicate with easily. Donna resolved my issue in one short call on two occasions and I am grateful. Thank you!"
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Patrick Thomas

February 21, 2024

5  out of  5 rating by Patrick Thomas
"Always helpful and friendly! My bill always seems to stay around the same price"
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robert mardis

February 19, 2024

5  out of  5 rating by robert mardis
"I love Sue Neil and her staff! I have been with them many years! They always take the time to make sure you understand if you have any questions! Highly recommend her agency!!"
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Tina Littlejohn

February 8, 2024

5  out of  5 rating by Tina Littlejohn
"Prompt and courteous service, friendly staff."
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Lauren Kaiser

February 5, 2024

5  out of  5 rating by Lauren Kaiser
"Sue was fantastic to work with. She helped me get an auto quote significantly less than the policy I was currently holding without losing coverage limits."
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Aaron Sonder

February 2, 2024

5  out of  5 rating by Aaron Sonder
"Sue Neal State Farm's entire staff treats me like I'm a member of their family, they've gone out of their way to save my wife and I money and grief so many times it isn't even funny. I don't even live in Alexandria anymore but I will always go to Sue Neal State Farm when I have a question or claim. They've seen us through vehicle purchases and the acquisition of our first home, and not only have I never had to worry -- I've felt completely reassured and knowledgeable of my coverage."