State Farm® Insurance Agent Sue Neal
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colleen Wimmel
December 31, 2025
"Sue Neal’s agency is great to deal with. They are organized and professional. I dealt with Linda Hemmelgarn at her office recently regarding a notary bond renewal and she was very helpful."
"Thank you for the great review and kind words. Linda does a great job. All of my employees try to give 100% great customer service. We appreciate all of our customers and that includes you! Happy New Year!!"
cheryl pugh
December 30, 2025
"Anytime I have a question regarding any of my insurance needs, Lisa always helps me. From car, life insurance, rental insurance, if she doesn't know, she will find out and call me"
"I love to hear good things about my agents. Lisa is great at doing her job & has been a State Farm agent for many years. Thanks Cheryl, for the great review and for being a loyal customer. We appreciate you!"
Lisa Roetting
December 17, 2025
"I started out with Sue’s father’s office over 40 years ago. When I got married, my husband switched to State Farm with me. As our family grew, our kids stayed with State Farm and when Sue’s office opened in Alexandria, we happily switched to her office. We tend to switch cars a lot and have tons of questions. Lisa P. has been a great help to me over the years. Although we’ve never met in person, I feel like we are friends. I can always count on her to respond to my questions quickly. I’d never dream of going anywhere else for our insurance needs. :)"
"Thanks, Lisa for the nice words and great review. Lisa has been a State Farm agent for many years and always does a great job helping customers. I appreciate you and your loyalty to my agency and to State Farm. You should stop in our office and pick up a 2026 calendar and meet Lisa and our staff. We are always here if you need anything. Hope you have a great Christmas!"
Louis M Smith
December 12, 2025
"Sue and her associates are great to work with. Very responsive and helpful with any questions or concerns. I highly recommend them."
"Thank you Mark! We appreciate you and your kind words."
Steven Melville
December 9, 2025
"I really like this company I’ve been with them for years and I’ve always had great fast service"
"Cody, thanks for the kind words. We appreciate your business "
James Manning
December 3, 2025
"Christy was very responsive to my request!"
"Thanks Jim, glad Christy was able help, she does a great job taking care of my customers. "
Philip Brown
November 17, 2025
"Responsive, helpful, friendly, accommodating. Hard to ask for more."
"Thanks, Philip, for the great review. We are glad you are happy with the level of service my office offers. We appreciate you and your business. "
Allen Lockhart
November 15, 2025
"Wow Donna helped us again pick a new Medicare advantage plan for 2026 Thanks Donna Sue Neal's agency is the best! Carol & Allen Lockhart"
"Thank you for the great review. We were happy to help you and Allen. We are so glad you chose Sue Neal Insurance Agency. We appreciate your business. "
David Jenkins
November 11, 2025
"Every time I speak with Linda the process is quick and easy for whatever I’m calling. She’s always willing to answer any question I have. Fast, friendly service and always a pleasure to talk to."
"David, we are glad you are very satisfied with the level of service my office offers. Our customers are very important to us, and we try very hard to provide the level of service they deserve. Thanks for your business and the review"
brooke ball
November 7, 2025
"The team at Sue Neal, are always supportive and helpful! No matter what the case or how I need to communicate they meet me where I’m at! So grateful for my State Farm family!"
"Thanks, Brooke, for the kind words. Our team strives to provide the best service possible. We are grateful for you as well and appreciate your business. "
Malia Callahan
October 30, 2025
"Quick service and very professional"
"Malia, we appreciate you taking the time to give a nice review. Thanks!"
Tracy Gaskins
October 29, 2025
"I have been with State Farm for years and they have always been so easy to work with."
"Thanks, Tracy, for taking the time to complete a review and for the kind words. I appreciate your loyalty and your business. "
Jackie Rowe
October 24, 2025
"I needed help to get my Drive Safe and Save working again. Thanks to Christy for her assistance. The new app is not user friendly like the old app. I had been with Sue's Dad for 50 plus years and have always been pleased with the service."
"Jackie, thanks for taking the time to do a review. The Drive Safe and Save app can be challenging, I am glad Christy was able to help. We appreciate you, Sue"
Yokoshima Yuki
October 24, 2025
"I love Sue Neal! She really cares about her customers and she even sends Christmas cards The customer service is absolutely the best. And they are always helpful to answer questions. They can take care of most stuff his phone, email or in person. As a night shift this helps me out greatly"
"Thank you so much Jessica for the good review and kind words. Thank you for your loyalty and your business. We appreciate you."
R Kate Churchill-Walsh
October 22, 2025
"Wonderful experience with Linda! Excellent customer service! I highly recommend getting State Farm through Sue Neal’s office!"
"Thank you for the great review and kind words. Linda does a great job assisting our customers. Our staff strives to give the best service possible. We appreciate your business and welcome to Sue Neal Insurance Agency!"
Leslie Rece
October 6, 2025
"This State Farm agent Sue Neal and her 'team' are ALWAYS on the ready to provide EXCELLENT customer service and competitive rates. I have had unsatisfied experience's at other SF offices, and was reluctant to switch from my previous carrier. Lisa has made this an extremely easy transition. Although SF couldn't match all my insurance needs, Lisa's upfront honesty and prompt response , is much to be admired."
"Thanks Leslie, we appreciate your business and kind words. Lisa is a really good agent & always gives them the best service possible. "
Chris Rothfuss Sr
October 6, 2025
"19 years with same agent, let 1 year, came right back ... A few bucks is worth the customer service that you get with Sue n everyone else she has put in place at her office... Great helping people... Treat you like a customer and a person.( That's a rare combo theses days)"
"Chris, I truly appreciate your loyalty with my agency over the last 19 years. Our staff always tries to help the customer and give the best service possible. Thank you for the great review and kind words. We appreciate you."
Tina Carder
October 3, 2025
"Sue Neal and staff are absolutely amazing!! Highly recommend"
"Tina, we appreciate you and your nice words. Thanks "
EMIL HARTIG
October 3, 2025
"Very friendly staff and always willing to go the extra mile to help you out."
"Thanks, Emil, for taking the time to complete a review. My team always tries to give great customer service. We are thankful your great review and kind words. We appreciate your business. "
Frank Brusehaber
September 30, 2025
"I have been with Sue Neal for about 20 + years . Always very helpful and trustworthy."
"Thanks Frank, we appreciate the 5 Star rating. We appreciate your business!"
Kathy Durnell
September 25, 2025
"Lisa was so helpful and kind! She is knowledgeable and will answer all your questions!"
"We appreciate your kind words. Lisa does a great job assisting our policyholders! Welcome to our agency"
Aiden
September 23, 2025
"Very helpful and informative 👍👍"
"Thanks, Aiden, for the great review. We appreciate it and your business. Welcome to Sue Neal Insurance Agency!"
Quinn Buckman
September 19, 2025
"The process of receiving insurance for my new car was seamless! A representative was able to create a profile and open my account within minutes. I truly appreciate the efficiency and professionalism I experienced."
"Thank you Quinn! We appreciate you and are happy that you were pleased with how things were handled. Enjoy your new car!"
Sharma Klee
September 16, 2025
"Excellent service"
"Thank you, Sharma, for the excellent review. We appreciate your business and you! Welcome to Sue Neal Insurance Agency"
Mary Ciccarella
September 16, 2025
"Excellent service Been with them since 1997. Would highly recommend them."
"Thanks, Mary, for taking the time to complete a very nice review. I appreciate you and your loyalty. "