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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sabrina O'Hara

June 16, 2026

5  out of  5
rating by Sabrina O'Hara
"Very helpful and easy to talk to. Loved working with them!"
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Aden Russelburg

May 21, 2026

5  out of  5
rating by Aden Russelburg
"Great service"
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Jenny Martin

May 6, 2026

5  out of  5
rating by Jenny Martin
"The agency found us supplemental medical insurance for a better rate."
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Lorna Dean

May 5, 2026

5  out of  5
rating by Lorna Dean
"Service with a smile and easily accessible!"
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Stacy Jones

May 4, 2026

5  out of  5
rating by Stacy Jones
"I have never had an insurance company that I could resolve things so quickly. This office has been tremendously helpful. It literally takes 5 minutes to send proof of insurance to the dmv. Every time I call, I get an answer quickly and professionally. At the same time, I feel like we are friends, I trust them and highly recommend! Thank you!!"
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Janet Haas

April 30, 2026

5  out of  5
rating by Janet Haas
"They were extremely helpful and responsive during our auto claim process. The process was easy and everytime I had questions, they were able to resolve the issues quickly."
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Brandon Faulkner

April 28, 2026

5  out of  5
rating by Brandon Faulkner
"Lisa at the Sue Neal State Farm office made the whole experience super simple. I moved states as a current State Farm Client. They signed me up in a timely efficient matter. 5 Stars ⭐️"
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Joyce Downton

April 15, 2026

5  out of  5
rating by Joyce Downton
"Assistance with life insurance"
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Jim Raleigh

April 11, 2026

5  out of  5
rating by Jim Raleigh
"We have been a long time customer. I have never had a bad experience. Highly recommend Sue and her team of professionals."
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Emma Robinson

April 7, 2026

5  out of  5
rating by Emma Robinson
"Tiffany was great, very patient and helpful!"
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Emma Jo Schultz

April 2, 2026

5  out of  5
rating by Emma Jo Schultz
"Needed to get my own policy for my car! Called and they had amazing rates and worked with my to get it down quickly and efficiently. Lisa was the sweetest!"
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R Kate Churchill-Walsh

April 1, 2026

5  out of  5
rating by R Kate Churchill-Walsh
"Wonderful experience with Linda! Excellent customer service! I highly recommend getting State Farm through Sue Neal’s office! Ever since I moved to Kentucky Linda has been so easy to work with!!"
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Ragip Uzuner

March 25, 2026

5  out of  5
rating by Ragip Uzuner
"I’ve received great consistent customer service by everyone I’ve interacted with in this office for the last five years. 10/10 would recommend."
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patrick boling

March 17, 2026

5  out of  5
rating by patrick boling
"Great value and very professional office staff."
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Ashley Jewell

March 3, 2026

5  out of  5
rating by Ashley Jewell
"I recently moved from Ohio to northern Kentucky and needed to change my auto and renters insurance policies accordingly. I worked with Lisa who was incredibly helpful and got me set up with the proper insurance coverage right away. She was highly responsive and helped answer all my questions, making the transition seamless."
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Jeff Parker

March 2, 2026

5  out of  5
rating by Jeff Parker
"Just wanna give Tiffany a big thank you doing a very good job providing my insurance for my vehicles and home"
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B1k3rCh1c

February 27, 2026

5  out of  5
rating by B1k3rCh1c
"Smooth process affordable coverage
Thank you"
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Amber Bailey

February 25, 2026

5  out of  5
rating by Amber Bailey
"Made my total loss payout fast and easy."
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Rad Rascal

February 24, 2026

5  out of  5
rating by Rad Rascal
"I was able to go through the process of getting renter's insurance over text and it was very easy and approachable. I had no questions and was extremely satisfied by the end of the process."
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G M

February 13, 2026

5  out of  5
rating by G M
"Buenas Tardes mi nombre es Andrea , he tenido una excelente experiencia conversando con la señorita Lisa. Good afternoon my name is Andrea, I had an excellent experience talking with Miss Lisa. Gracias- Thank you😊"
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Christian Martinez

February 11, 2026

5  out of  5
rating by Christian Martinez
"It was a smooth process, and good insurance cost."
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Charles Hicks

February 9, 2026

5  out of  5
rating by Charles Hicks
"Very helpful and patient in resolving login issue!"
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Peyton Smith

January 29, 2026

5  out of  5
rating by Peyton Smith
"Linda was friendly, helpful, and responded quickly to any questions I had. I have enjoyed working with Sue Neal so far!"
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Ronnie Goodridge

January 23, 2026

5  out of  5
rating by Ronnie Goodridge
"Wonderful customer service. The two young ladies I spoke with Donna and Kristie went out of there way to answer every question and made sure I had the information I needed. Would highly recommend Sue Neal state farm agency to anyone looking for home owners insurence. Your diligence in service is appreciated."
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Becky Bush

January 22, 2026

5  out of  5
rating by Becky Bush
"They where very helpful and supportive with all of my insurance policy needs!"