State Farm® Insurance Agent Sue Neal
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ted Martin
August 26, 2026
"I've been with the Sue Neal team for over 25 years and never a concern. I recently needed paperwork for DMV and emailed it over in under two minutes while in line. Great service!"
"Thanks Ted, glad we could assist. Thank you for all the years you have been with my agency."
Firuz Negmatov
August 25, 2026
"Very professional and timely, Tiffany made it very straight forward and easy on my end, thank you to the whole team"
"Firuz, we appreciated the 5 Star Review and thank you for your business. I have a great team, thanks for acknowledging all of them! "
Maureen Terhaar
August 24, 2026
"Just spoke to Donna to add a new car to our policy. She was so patient and helpful in getting all the info needed. I would recommend Sue Neal w/ State Farm to anyone needing insurance of any kind."
"Thank you Maureen, for complimenting on how Donna took care of adding the car for you, she does an amazing job. We appreciate you and your business!"
Sandy
August 19, 2026
"Sue and her team have been extremely helpful when working with them! Very Friendly and l saved a whole lot of money with better coverage when I switched. Thanks"
"Thank you, Sandy, for the kind words and great review. We are happy to hear that we were able to help save you some money. We appreciate your business. "
Krystal Camryn Daugherty
August 18, 2026
"I have been with Sue Neal since 2016 and they have always been wonderful. They are easy to get ahold of when I have any questions and are always incredibly helpful. I recommend Sue Neal’s office to anyone who asks about insurance."
"Thank you so much for the 5 stars, Krystal! We truly appreciate your feedback and are always happy to help whenever you need us. "
Cami Whitford
August 18, 2026
"Had a great experience with this office. They saved me money and got me better coverage than what I had with my other company, that I had been with for 20 plus years. Highly recommend if you are wanting better rates and better coverage. Thank you again!!!"
"Cami, thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. We appreciate you "
Jillian Hoard
July 28, 2026
"Lisa gave me a quote much better than other competitors. Working with Lisa to get something that works for me felt intentional and personal. Looking forward to spending a while with Statefarm! Great service!"
"Hi Jillian! Welcome to the Sue Neal Insurance Agency, we appreciate your business and you taking the time to give Lisa and my agency a great review. "
Derek Harrington
July 23, 2026
"Lisa Pulaski and this office went above and beyond. We we’re working from Georgia to move to Kentucky and let me say, if they represented their State as the first point of contact everyone would want to be there!"
"Thank you, Derek, for such kind words. There is a lot to go through when moving long distances and changing states, Lisa does a great job, I am glad she was able to help. "
Jill Caldwell
July 22, 2026
"Very helpful! Lisa explained everything and was informative."
"Jill, thank you for the great review, I am glad that you met with Lisa and you had a good review "
Trish Jones
July 21, 2026
"Lisa is fantastic. I just moved from California and she set me up with a great car insurance policy, saving me a lot of money. Also extremely knowledgeable and helpful with home insurance."
"That is wonderful to hear! So glad Lisa was able to assist you. Thank you for the great review. Welcome aboard!"
Sabrina O'Hara
June 16, 2026
"Very helpful and easy to talk to. Loved working with them!"
"Thank you Sabriana, for the kind words and the 5 Star Review, we truly appreciate you."
Aden Russelburg
May 21, 2026
"Great service"
"Thank you Aden for the great review, you have been working with Linda, and she does a great job!"
Jenny Martin
May 6, 2026
"The agency found us supplemental medical insurance for a better rate."
"Jenny, I am glad Tiffamy was able to save you money on your supplement. Thank you for taking the time to give us a 5 Star Review and thank you for your business "
Lorna Dean
May 5, 2026
"Service with a smile and easily accessible!"
"Hello Lorna, we are grateful that you took the time you took to leave us a great review and thank you for your business, we appreciate you!"
Stacy Jones
May 4, 2026
"I have never had an insurance company that I could resolve things so quickly. This office has been tremendously helpful. It literally takes 5 minutes to send proof of insurance to the dmv. Every time I call, I get an answer quickly and professionally. At the same time, I feel like we are friends, I trust them and highly recommend! Thank you!!"
"Dear Stacy, we're delighted to hear about your experience, thanks for sharing . If you ever need anything, please don't hesitate to reach out to our team. Thanks, Sue "
Janet Haas
April 30, 2026
"They were extremely helpful and responsive during our auto claim process. The process was easy and everytime I had questions, they were able to resolve the issues quickly."
"Hi Janet, Thank you for the awesome feedback. I am glad you had a great claim experience and that Linda was able to assist with the process. "
Brandon Faulkner
April 28, 2026
"Lisa at the Sue Neal State Farm office made the whole experience super simple. I moved states as a current State Farm Client. They signed me up in a timely efficient matter. 5 Stars ⭐️"
"Welcome Brandon! Lisa is very thorough at her job, glad she was able to help you out . Thanks for choosing the Sue Neal Insurance Agency
"
Joyce Downton
April 15, 2026
"Assistance with life insurance"
"Thank you for taking the time to give us a 5 Star Review, glad that Lisa was able to help out"
Jim Raleigh
April 11, 2026
"We have been a long time customer. I have never had a bad experience. Highly recommend Sue and her team of professionals."
"Jim. thanks for your kind words, I appreciate you and Tricia and your loyalty to State Farm and my agency. "
Emma Robinson
April 7, 2026
"Tiffany was great, very patient and helpful!"
"Hello Emma, We appreciate the time you took to give us such a great rating! I am glad Tiffany could help, she does a great job!"
Emma Jo Schultz
April 2, 2026
"Needed to get my own policy for my car! Called and they had amazing rates and worked with my to get it down quickly and efficiently. Lisa was the sweetest!"
"Emma, glad that Lisa was able to help you with obtaining your policy."
R Kate Churchill-Walsh
April 1, 2026
"Wonderful experience with Linda! Excellent customer service! I highly recommend getting State Farm through Sue Neal’s office! Ever since I moved to Kentucky Linda has been so easy to work with!!"
"Thank you for the great review and kind words. Linda does a great job assisting our customers. Our staff strives to give the best service possible. We appreciate your business and welcome to Sue Neal Insurance Agency!"
Ragip Uzuner
March 25, 2026
"I’ve received great consistent customer service by everyone I’ve interacted with in this office for the last five years. 10/10 would recommend."
"Dear Ragip, Thanks so much for taking the time to share your positive experience! Glad to hear that you are very satisfied with the service you receive from my office. I have a very experienced team working for me, they are great."
patrick boling
March 17, 2026
"Great value and very professional office staff."
"Patrick, welcome to the Sue Neal Insurance Agency and thank you for the great review. "
Ashley Jewell
March 3, 2026
"I recently moved from Ohio to northern Kentucky and needed to change my auto and renters insurance policies accordingly. I worked with Lisa who was incredibly helpful and got me set up with the proper insurance coverage right away. She was highly responsive and helped answer all my questions, making the transition seamless."
"Hi Ashley, and welcome to N KY. Lisa has a lot of experience and does a great job of explaining things and is very detailed oriented. We appreciate the time you took to give us such a great rating!"