Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

cheryl miley

May 29, 2023

5  out of  5 rating by cheryl miley
"Tiffany was very helpful in combining my car and condo insurance and saving me money!"


May 24, 2023

5  out of  5 rating by Erin
"I’ve been getting insurance through State Farm for quite a few years now, and anyone I’ve spoken to has been nothing but kind and helpful."

Sheila Rust

May 24, 2023

5  out of  5 rating by Sheila Rust
"After more than 35 years, we found it necessary to transfer our home and auto insurance to a new Agency. Tiffany and Sue Neal's State Farm Agency made the process so much easier than expected. The initial quote that I received was easy to understand and Tiffany responded to any questions with great knowledge and professionalism. I highly recommend Sue Neal's office to anyone that also finds themselves shopping for new coverage."

Stephanie Meinze

May 22, 2023

5  out of  5 rating by Stephanie Meinze
"They are always down to earth and helpful."

Ethan Wright

May 16, 2023

5  out of  5 rating by Ethan Wright
"Sue Neal’s office is amazing and goes above and beyond for every single one of their customers. I just got my car totaled by a texting driver and had to work with another insurance company. That company was SO terrible and unresponsive, Sue and her team answered the phone EVERY time and walked me through everything in an extremely timely and helpful way. Cannot recommend enough!"

Tonya Slone

May 5, 2023

5  out of  5 rating by Tonya Slone
"I wanted to leave a review for this particular agent and staff because they do an amazing job servicing their clients. Just like today, I called Donna and talked about the rates on insurance if we purchased another car and she gave me her undivided attention, as well as very good information about how the insurance companies process our rates. No matter what questions we have, I feel very comfortable in calling that office and getting professional help with my decision and I never feel like I have a dumb question."

Phil Sinkovich’s

May 1, 2023

5  out of  5 rating by Phil Sinkovich’s
"Great service, very helpful and efficient. Lisa P was excellent, thanks!"

Sokhna Mariama Saliou

April 10, 2023

5  out of  5 rating by Sokhna Mariama Saliou
"I was stressed out about changing my insurance agency but when I've called Lisa was so nice,respectful, helpful,kind and also educated me about my policies added more values to them . She talked and treated like what I'm an African Queen lol not just another number so Sue please take Lisa to much and treat her like am American Queen as she is too. Keep up the good work . May God bless all of us. Jajêfêt Serigne Saliou Mbacké X3."

Emiley Bradford

March 28, 2023

5  out of  5 rating by Emiley Bradford
"Lisa has been fantastic to work with. She has made this process very easy and stress free. I appreciate how hard she worked to find us the best rates with a teenage driver added to the policy."

Annie Allen

March 9, 2023

5  out of  5 rating by Annie Allen
"Lisa has been great to work with and so helpful with answering my questions and helping me understand my best options. Would highly recommend Sue Neal’s office!"

Anna Robinson

March 7, 2023

5  out of  5 rating by Anna Robinson
"Thank you Stata Farm for Always being there to help assist me and answer all my questions and cheap insurance."

Ron Estep

March 7, 2023

5  out of  5 rating by Ron Estep
"Great company"

Catherine Barbian

March 1, 2023

5  out of  5 rating by Catherine Barbian
"Sue Neal & her team are excellent at what they do! Excellent customer service, & always willing to help however they can! I’ve never had a bad experience with them!"

Jacob Kunkel

March 1, 2023

5  out of  5 rating by Jacob Kunkel
"Sue Neal and her team are excellent! Called and got a quote on a farm tractor, met with Donna this morning to finalize the paperwork. Easy, quick and top of the line customer service! It’s great having an insurance office 5 mins down the road."

Taylor Lonaker

February 22, 2023

5  out of  5 rating by Taylor Lonaker
"Great experience, Lisa and sue Neal’s office as a whole is outstanding. Lisa was great to work, very professional, friendly."

Andrew Wolfzorn

February 20, 2023

5  out of  5 rating by Andrew Wolfzorn
"Very helpful staff, quick with responses, knowledgeable"

James Estell

February 9, 2023

5  out of  5 rating by James Estell
"The team at Sue Neal State Farm has taken great car of our families insurance needs. They are helpful and make the process simple and efficient. Thank you all!"

Chasity P

February 7, 2023

5  out of  5 rating by Chasity P
"Worked with Lisa for a quote that ended up in me leaving progressive of 11+ years. Coverage was astonishingly better. Lisa was great! I was very anxious going back and forth with progressive after the position they put me in. Lisa was very helpful, didn’t feel rushed, if I didn’t understand something she didn’t make me feel bad by asking for more explanation. Come to find out they had been short staffed when I called but you would’ve never noticed. I’m kind of glad for the mishap with Progressive. I now have better coverage at a reasonable rate and with a local business!"

Alexis Trowbridge

February 2, 2023

5  out of  5 rating by Alexis Trowbridge
"Donna was amazing and helped me understand everything I needed to know about my insurance. Highly recommend, a great group of people!"

Colten Hoskins

January 31, 2023

5  out of  5 rating by Colten Hoskins
"Wonderful experience and super easy people to work with!"

Jennifer Schalk

January 25, 2023

5  out of  5 rating by Jennifer Schalk
"My family and I have been with State Farm for decades. We started with Sue's Dad and continued after his passing. They always take the time to make sure that any and all of our questions are answered in a timely manner. They are well-informed on all the insurance policies that they have to offer and help their clients understand the details of each one. I whole heartedly recommend this company to anyone who may be looking for insurance. Two thumbs up!"

Ronda Yoder

January 18, 2023

5  out of  5 rating by Ronda Yoder
"Thank you, Donna, for making this part of our relocation smooth and simple. Everything was transferred to our new agent with a couple of quick phone calls and emails. Hope the rest of our move goes this smoothly!"

Mariah Carnes

January 18, 2023

5  out of  5 rating by Mariah Carnes
"Sue Neal helped me get an amazing quote and set me up with a great policy! She was very professional and helpful! It was wonderful being helped by someone with such great attitude and knowledge! Highly recommend asking for her help!"

Marshall Smith

January 13, 2023

5  out of  5 rating by Marshall Smith
"Lisa has been great with helping me with my transition from state to state. She is making this move as smooth as possible!"

B Bailey

January 5, 2023

5  out of  5 rating by B Bailey
"I’ve been with Sue at State Farm for many years and couldn’t be happier. Everyone there is so helpful and kind and really take there time to explain things to you and get you taken cate of. A++"